Shipping policy

 

UK DELIVERY

Delivery in 2-3 working days - 4.95 GBP
Shipping will be free if your order includes non-discounted items worth over 50 GBP

The delivery times shown above shall increase for Northern Ireland and remote areas.

EUROPEAN  DELIVERY

Standard/ Express delivery from £14.99 based on price range.

Zone 1 destinations:

  • Denmark, France, Germany, Ireland, Monaco, Isle of Man, Jersey, Réunion, Svalbard & Jan Mayen (Standard International delivery time is estimated from 3-17 days from the day of dispatch)

Zone 2 destination:

  • Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden (Standard International delivery time is estimated from 3-17 days from the day of dispatch)

Zone 3 destination:

  • Gibraltar, Iceland, Norway, Switzerland, Türkiye, Ukraine, Vatican City (Standard International delivery time is estimated from 3-17 days from the day of dispatch)

Zone 4 destination:

  • Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Greenland, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein, Moldova, Montenegro, North Macedonia, Russia, San Marino, Serbia, Tajikistan, Turkmenistan, Uzbekistan, Åland Islands, Guadeloupe, Guernsey, Kiribati, Mayotte, Timor-Leste, Tonga, Vanuatu, Wallis & Futuna (Economy International delivery time is estimated from 10-60 days from the day of dispatch)


REST OF THE WORLD & North America DELIVERY

World Zone 1 destination:

  • Antigua & Barbuda, Bahamas, Barbados, Belize, Costa Rica, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Nicaragua, Panama, Trinidad & Tobago, Canada, Mexico, United Arab Emirates, Algeria, Angola, Ascension Island, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Afghanistan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Christmas Island, Hong Kong SAR, India, Indonesia, Iraq, Israel, Japan, Jordan, Kuwait, Lebanon, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Saudi Arabia, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam, Yemen, Anguilla, Aruba, Bermuda, British Virgin Islands, Cayman Islands, Curaçao, Martinique, Montserrat, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Turks & Caicos Islands, U.S. Outlying Islands, South Georgia & South Sandwich Islands (Economy International delivery time is estimated from 10-60 days from the day of dispatch)

World Zone 2 destination:

  • British Indian Ocean Territory, Cocos (Keeling) Islands, Laos, Macao SAR, Singapore, Australia, Cook Islands, Fiji, French Polynesia, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Tokelau, Tuvalu, French Southern Territories (Economy International delivery time is estimated from 10-60 days from the day of dispatch)

World Zone 3 destination:

  • USA (Standard International delivery time is estimated from 3-17 days from the day of dispatch)
  • Rate based on purchase price range starting from USD19.99 to USD 100.00.

DELIVERY POLICY

1） Prices will be based on the total price of items ordered, final postage costs will be displayed at the checkout page before you complete your purchase.

2）Delivery estimate is from the date your order is dispatched from our warehouse.

3）Dispatch time = The amount of time for us to prepare and send your product(s). This will be displayed on each product listing.

4）Working days = Weekdays, this don’t include weekends or bank holidays.

5）When you place your order we choose a service to suit the product to make sure we can get it to you as quickly and safely as possible.

6）Once your order is dispatched, if available we'll provide the relevant tracking numbers and links for you to keep an eye on your orders progress. 

7）Over the last 10 years we have delivered over 1,000,000 Internet order parcels in the UK. So please rest assured you are in experienced hands.

8) Whilst we try our best to get your parcel delivered to you ASAP, sometimes things can happen outside of our control (customs delays, adverse weather, industrial action, etc) - so these delivery timeframes are estimates.

9) It is customer responsibility to provide an accurate delivery address, any return package due to incorrect information, shipping rate will not be refunded.

10) Delivery rate may incur in any request for exchange or return depends on the situation, please email us for more information.

11) Customer only eligible for a partial refund if customer refused delivery package and undeliverable due to absent.

12) Customer must contact us ASAP if received a broken delivery package, suggest to provide a picture as evidence this can help us to solve the problem faster.